Ready to Fuel the Recovery

We are putting in place a range of new initiatives to be #WithYouAllTheWay and help you and the industry rise again.

SOME EXAMPLES OF OUR INITIATIVES

A DOMESTIC-FOCUSED PORTFOLIO

As the industry evolves in response to the pandemic, we are adapting our hotel offering to better adapt to the change in demand. We are aware that domestic content is more important than ever, so we are working hard to include relevant new properties in our portfolio.

We are also refining our processes to make it faster and easier for new properties to get on board and be available in our system.

INCREASED FLEXIBILITY

One thing we have all learned is that you never know what is just around the corner, and your customers now, more than ever, need access to refundable rate types to ensure peace of mind when they are looking to book their next break.

This is why we are working closer than ever with our hotel, transfer and activity partners globally to make sure that we are offering more fully refundable rates to your customers.

RECOVERY PROMOTIONAL CAMPAIGNS

As the industry picks up and travel corridors start to open up, we are not only ensuring we have the right products on offer, but also proactively contracting amazing deals for your customers.

Our promotional campaigns are designed so that the right audience gets the right product in the right destinations, and also at the right time and with competitive rates.

INCREASING YOUR COMPETITIVENESS

We are teaming up with thought-leaders and industry insiders to bring you a series of webinars that will keep you up to date with the latest industry news, trends and data.

We have also developed a new range of marketing packages to boost hotel visibility and reach, as well as a new web-based tool to give travel distributors the latest industry booking trends and patterns.

INCREASED SAFETY

In a post COVID-19 world, safety standards have become a key factor in the guest’s selection process. As the hotels in our portfolio implement their own health and safety protocols we then make it easy to showcase them via our distribution channels.

Under the banner of Safe2Stay, we are highlighting those properties that have put in place measures to keep their guests safe during their stay.

NEW-LOOK API AND
SELF-SERVICE TOOLS

We have redesigned and rebuilt APITude, our suite of open APIs, to provide new functionalities, dashboards and documentation as well as a faster GO-LIVE time.

And to make it much easier to manage bookings with us, we have put in place a new range of self-service tools under the name of SelfSeT. All these tools have been designed to save you time and boost efficiency when handling your most common booking queries.

CO-OP DESTINATION MARKETING SOLUTIONS

We have been working hard to redesign our range of marketing solutions for destination partners and tourism boards. We now have new options available based on updated booking trends so that you can fully take advantage of the industry recovery.

Just drop us an email or contact your Hotelbeds representative and our Destination Marketing experts will be on hand to provide you with a bespoke package.

KEEPING YOU INFORMED

We are committed to keeping you up-to-date on everything that's happening both at Hotelbeds and also in the wider industry. To do so we have put in place some new communication channels so that you get all the info you need when and how you need it.

Our new Facebook Messenger and WhatsApp broadcast tool is currently available for all COVID-19 updates and will soon be availale for other news items. Plus we have developed new monthly newsletters to keep you informed on everything we are doing to support you from Hotelbeds.